General Conditions

These terms and conditions govern your use of our website. Please read them in full and adhere to them. The terms and conditions included in this website are the current terms and conditions and KAZ Designs Ltd reserves the right to alter these conditions at any time. KAZ Designs Ltd will not notify the users of any the alterations made. It is the users responsibility to read the terms and conditions whenever they use the website to ensure that they are satisfied with the terms and conditions at the time of use.

Governing Jurisdiction

This website and any information contained on it and the stated terms and conditions of use shall be governed by the laws of the United Kingdom. The United Kingdom courts shall have exclusive ruling jurisdiction to hear any disputes concerning matters involving this website.

Website Content

All content on this website is the property of KAZ Designs Ltd. KAZ Designs Ltd holds the copyright in all materials on this website. The user is permitted to print some of the content for personal, non-commercial use only. You are not permitted to adapt, distribute or incorporate material in any other work without written permission from KAZ Designs Ltd.   KAZ Designs Ltd may choose to alter the contents of this website at any time without prior notice and does not accept any responsibility for any changes made by unauthorised persons. KAZ Designs Ltd does not accept any liability for any errors or omission. Some parts of this website may allow the user to add comments. KAZ Designs Ltd reserves the right to remove these comments at any time without notification.

Privacy

KAZ designs Ltd considers any information provided on our website by the users, private and confidential and subject to data protection act of the United Kingdom.

Delivery Policy

Delivery shall be made to the address indicated by the buyer when making the order.

KAZ Designs Ltd will make every effort to deliver the goods as soon as possible. However, KAZ Designs Ltd will not be liable for any loss whatsoever sustained by the customer in any delay in dispatch and or delivery. The cost for delivery is shown on this website.

Any items lost or damaged in transit are the responsibility of DPD. KAZ Designs Ltd will assist in all investigations should this situation arise. All claims must be submitted in writing to admin@kazdesigns.co.uk within twenty eight (28) days from the date that DPD accepted the shipment. If the lost item is not reported within the twenty eight days, KAZ Designs are not liable to replace of refund the item. Should an item be lost in transit and proved after investigation, a replacement will be sent out - we are unable to offer direct refunds on lost items.

Warranty

All umbrellas come with a 1 year warranty. If the umbrella is proven to be faulty within that time due to defects in workmanship or materials, we will exchange it.

Please note accidental damage and misuse of an umbrella is not covered by our warranty. Damage caused through usage, including wear and tear and wind damage, is not covered by our warranty. All umbrellas dispatched have gone through thorough testing and quality control.

Returns Policy

Damaged & Faulty Goods

All claims for shortage or damage during delivery must be made to the carrier as well as to KAZ Designs Ltd at admin@kazdesigns.co.uk within seven days of the date of the receipt of the product. If damages are not reported within the seven day period, KAZ Designs Ltd are not liable to replace or refund the damaged item. This only applies to goods purchased on this website.

Unwanted Goods

Any customer who wishes to cancel their order for any reason, is required to do this within 14 days of receipt of the goods. Returned products must be unused, in the original condition including labels and tickets.

Once KAZ Designs Ltd has received the returned product, the condition of the product will be reviewed to ensure that it satisfies the KAZ Design Ltd return policy and if it does, it will be approved for a refund. The refund will be for the cost of the product only, to the same credit or debit card used for the original purchase.

Please note, there will be no refund for the shipping cost for delivery or for any cost associated with returning the product back to us.

EXCLUSION OF LIABILITY

We endeavour to ensure that the information on this website is correct. However, we do not guarantee the correctness or completeness of material on this website. We may make changes to the material on this website at any time and without notice. The material on this website may occasionally be out of date, or on rare occasions incorrect. All warranties, whether expressed or implied, as to the accuracy, currency, completeness, fitness for purpose or usefulness of the information contained on this website are excluded to the extent permitted by law. It is your responsibility to take precautions to ensure that whatever information you select for your use is free of items such as viruses, worms, trojan horses or other items of a destructive nature.

Statutory Rights

None of the Terms & Conditions on this website are intended to affect your statutory rights. For more information about your rights please contact the Trading Standards Institute.